22 Best AI Chatbots for 2023: ChatGPT & Alternatives
Automate repetitive tasks & improve your customer service!
Glenn Burgess
Glenn Burgess

Glenn P Burgess Author, Speaker - UK's No1 Fintech & SaaS Marketing expert.


“Ever wondered about the magic of AI chatbots? Let’s dive in!

An AI chatbot is like your virtual chat buddy, trained in the art of human-like conversations. With clever tricks like natural language processing and machine learning, it talks just like us!

Imagine this: lightning-fast content creation, instant answers to your burning questions, even sorting through bank statements like a breeze. And hey, they’re great at just having a friendly chat too!

But wait, there’s more to these chatbot wizards! They’ve got a whole bag of tricks and perks waiting for you.

Curious about how to put them to work for you? Which one is your perfect match? No worries, we’ve got you covered.

Get ready as we take you on a journey through the land of AI chatbots. Buckle up for the best ones in the market!”


How do AI chatbots work?

AI chatbots are like your tech-savvy buddies, armed with scripts and machine learning smarts. When you ask them something in plain English (or any language!), they’ve got the playbook to respond.

But here’s the cool part: there are these super-smart generative AI chatbots. They don’t just pass the buck to a human rep when things get tricky. Nope, they stay in the game, tackling complex stuff head-on!

And it doesn’t stop there. These bots aren’t just good listeners; they’re mind-readers too! They understand what you’re after, like they’re reading your thoughts. Plus, they’re always improving. With every chat, they learn to be even better at giving you the info you need.

So, there you have it—the inside scoop on how AI chatbots work their magic!”


“But wait, are AI chatbots and rule-based chatbots cut from the same cloth? Not quite!

Here’s the scoop in a nutshell:

Rule-based chatbots have a set playbook. They’re like task-specific champs, but with a limited range. They’re programmed to tackle certain questions and tasks, but they don’t go beyond that. So if you throw them a curveball or change up your words, they might get a little lost.

Imagine this: a rule-based bot says, “How can I assist you?” and gives you buttons to click. It’s like a choose-your-adventure story, but with predetermined pathways. If you step off the path, they might not know what to do!

And guess what? That can lead to some head-scratching moments for users. Seeing the same screen over and over again? Yep, not the most exciting experience.

So there you have it—the lowdown on how AI chatbots and rule-based chatbots dance to different tunes!”

Absolutely, let’s delve into the comparison and ChatGPT:

AspectRule-Based ChatbotAI Chatbot (like ChatGPT)
OperationPre-programmed commands and pathsNatural language processing technology
ResponsesLimited to pre-written answersGenerates responses based on learning
User InteractionSpecific commands and optionsFreely types queries and conversations
LearningNo machine learning capabilitiesUtilizes machine learning to improve
Intent DetectionLacks intent recognitionUnderstands and detects user intents

And yes, ChatGPT is quite the star in the AI universe! It’s an advanced AI language model developed by OpenAI. With its exceptional natural language understanding and generation skills, it can engage in conversations just like humans. By using vast amounts of training data, including text from books, articles, and websites, ChatGPT can provide helpful, creative, and contextually relevant responses across a wide range of topics. It’s like having a knowledgeable companion in your digital journey!

What is ChatGPT?

In simple words, ChatGPT is an artificial intelligence chatbot made by OpenAI, improved from the previous (OpenAI GPT-3.5) version, and launched in November 2022. It’s a large language model with reinforcement learning techniques.

This AI chatbot can simulate detailed responses and greatly articulate answers. It interacts with users in a conversational way, and it’s able to answer follow-up questions thanks to its dialog format. It can also reject inappropriate requests, which helps to keep the system from learning the wrong input.

But, keep in mind that this online artificial intelligence chatbot is still in the prototype phase, so could be slow and not factually accurate at times.

So, how to use ChatGPT?

Firstly, go to the OpenAI website and sign up for free. Once you’re on the page, click New chat, choose from the options provided or just start typing your message. Some of the use cases for this AI assistant include chatting, writing emails, explaining complex ideas in simple terms, and much more.

Read more: Check out this tutorial to learn more about ChatGPT and how to use it. Or watch this video explaining it in a step-by-step guide:


Absolutely, let’s dive into the exciting world of AI chatbots! Here’s a glimpse of the top players in the game:

  • The leader: ChatGPT
  • The runner-up: Google Bard
  • For searching the web: Microsoft Bing AI
  • AI chatbot for business: Tidio, Drift, Ada
  • For content writing: Jasper Chat
  • For sales and marketing: ChatSpot
  • Personal chatbot: Personal AI, Replica, Elomi
  • For personal coaching: Pi
  • Open-source: DialogFlow
  • On social media: Mobile Monkey, Snapchat My AI
  • For coding auto-complete: GitHub Copilot, Amazon CodeWhisperer
  • For recruitment: Paradox
  • For surveys in the company: Infeedo
  • For medical purposes: MedWhat
  • For finance: Kasisto.

How did we curate this impressive list?

We scoured platforms, delved into third-party reviews, and put these chatbots to the test. Our criteria? A mix of features, capabilities, and user-friendliness. This careful scrutiny helped us select the finest software for various uses, from casual chats to medical marvels and beyond.

Now, let’s journey into the world of each of these AI chatbot providers and unravel their unique offerings!

1. ChatGPT


When it comes to overall excellence, OpenAI ChatGPT shines like a star. It packs a punch with not just one, but two models: OpenAI GPT-3 and the even mightier GPT-4. This user-friendly wizard is a master communicator, crafting content, generating ideas, and impressing at every turn.

Hold on tight, because GPT-4 is like a genius in training. Its vast knowledge from a massive dataset equips it to flawlessly tackle your prompts. ChatGPT isn’t just another chatty bot—it’s a memory maestro too. It remembers your topics and keeps the conversation flowing smoothly. Plus, you can stash away conversations, switch between them, and even share the juicy bits with others.


  • Flexible functionality that adapts to your needs.
  • Chats feel just like natural conversations.
  • Taps into a vast database of information for rich responses.


  • The occasional factual slip might sneak in.
  • Information available only up until September 2021.


  • Free version available to kick things off.
  • ChatGPT Plus for $20/month.
  • Paid plans based on the number of tokens used.
  • When it’s top-notch performance you’re after, ChatGPT from OpenAI steals the spotlight with its dynamic capabilities and smooth conversation skills.

2.  Google Bard

Best for creative prompts

Google has truly evolved beyond just a search engine, and the buzz is that it’s giving ChatGPT a run for its money as one of the best alternatives on the market. Operating on the mighty Google PaLM 2, the latest incarnation of Google’s large language model, Bard AI is a powerhouse at executing instructions. What’s unique? Bard AI hops onto the internet to fetch sources, adding weight to the info it dishes out.

Now, here’s the twist: Bard is like that friend who’s always down for a chat. With a more conversational flair and a lighter text-heavy feel compared to ChatGPT, it brings the art of conversation to the forefront.

And guess what? It’s like a collaborative buddy. You can tinker with your prompts after hitting send and choose from three versions of the output. You’ve got options galore! And the cherry on top? Export your polished prompts to Google Docs or as Gmail drafts for easy sharing.


  • A button to “Google it” yourself—talk about handy!
  • Multiple drafts for fine-tuning your output.
  • In-chat image generation for visual flair.


  • Conversation history tracking isn’t enabled by default.
  • Responses might lack the precision and detail seen in other competitors.


  • No cash required—it’s free to use.

With Bard AI by Google, you’re stepping into a world where conversational charm meets digital smarts. It’s all about finding the answers and making conversations sparkle!

3. Microsoft Bing AI chatbot

Best for Online Searches

When you’ve got the web on your mind, Microsoft Bing AI swoops in to claim the crown. Powered by the OpenAI GPT-4 model, it’s not just a chatbot—it’s your search companion on steroids.

Here’s the drill: you toss a prompt, Bing AI goes into action. It’s like a mini internet sleuth, scouring the vast web for answers. But wait, there’s more! It doesn’t just hand you answers; it packs links to the sources it used. It’s like a librarian with a digital twist.

Oh, and visuals? Bing AI’s got ’em. If your query needs a dose of graphics, it whips up images right there in the chat window.

But as with any tech wizard, there are trade-offs. Sometimes the convo can take an unexpected turn and wrap up a bit suddenly. And there’s a message cap of 30 per chat, so choose your words wisely.


  • Linking you to sources like a pro.
  • Stay updated on current events without breaking a sweat.
  • Spice up the conversation with in-chat images.


  • Chats might close abruptly at times.
  • A cap of 30 messages per conversation.


  • Ready to dive in? No wallets required—it’s free to use.

With Microsoft Bing AI, your searches get a personal touch, and it’s all about that dynamic duo: chat and search, all in one!

4. Lyro

Best for: Customer Service

Meet Lyro, your customer service upgrade and sales booster, all rolled into one. It’s not just another chatbot—it’s a deep learning genius that takes your customer support game to a whole new level.

Picture this: Lyro chats up your website visitors, engaging in natural conversations that feel like a breeze. But here’s where it gets even cooler—no training required. Lyro is a self-learner, mastering up to 80% of FAQs like a champ. And the best part? It doesn’t demand extra hiring costs!

Lyro’s on the clock 24/7, so no sales opportunities slip through the cracks. It’s like having a tireless sales and support assistant.

And don’t just take their word for it—put Lyro to the test and see those glowing reviews yourself.

Main Features:

  • Your company info? Lyro’s got it down pat.
  • Context and intent? Lyro’s a mind-reader, thanks to Natural Language Processing (NLP).
  • Templates? Yep, they’ve got ready-made chatbot magic.
  • Want triggers? They’ve got 16 to choose from.


  • Test the waters with a free plan.
  • Level up with Starter for $29/month.
  • The Communicator plan is $25/month per operator.
  • Chatbot action starts at $29/month.
  • Unlock the Lyro add-on from $39/month.

For the big leagues, Tidio+ starts at $329/month.
Lyro isn’t just another chatbot; it’s your secret weapon for top-tier customer service and sales. Give it a spin and watch your business shine!



Best for: Scheduling Options

When it’s all about keeping schedules in check, Drift steps up to the plate. Designed for B2B champs, Drift chatbots pave the way for seamless conversations between businesses. It’s not just another chat—it’s a personal experience powerhouse that bridges the gap in real-time.

But that’s not all! Drift chatbots are like data maestros, collecting insights on shopper behavior. It’s like having your own crystal ball to connect with target buyers like a pro. And here’s the ace up Drift’s sleeve: it’s a meeting maestro. Schedule meetings with potential clients, giving you a direct line to decision-makers.


  • Stellar customer support to have your back.
  • Seamless integration with powerhouses like Google Analytics, MailChimp, and Zapier.
  • Meeting scheduling options that put you in control.


  • Navigating reporting features might be a bit tricky.
  • Quality of videos sent via the app might leave something to be desired.
  • Limited filters for chat separation.


  • Dip your toes in with a free plan.
  • Ready for the big leagues? Premium starts at $2,500/month.
  • Advance and Enterprise plans? For the scoop, get in touch with the sales squad.

When it’s all about scheduling, meeting, and connecting, Drift’s got your back. Say hello to smarter B2B interactions!


Best for Multilingual Conversations

When it’s time to chat across languages, Ada swoops in as your multilingual maestro. This virtual agent isn’t just about creating an automated customer experience—it’s about crafting a personalized journey, all powered by top-notch AI.

Ada’s got your back with a chatbot builder that’s as easy as pie. And the cherry on top? It’s all about engaging users in their language of choice. It’s like having a language wizard on call.

Here’s a neat trick: peek into the “Questions” tab and see how Ada handles questions it hasn’t seen before. It’s like peeking behind the curtain to see the magic.

And guess what? Ada’s not just about out-of-the-box solutions. If you’re after some serious firepower, their team is there to back you up.


  • A knowledge base at your fingertips for a smooth ride.
  • Full customization, so your chatbot fits like a glove.
  • User-friendly back-end interface for easy peasy management.


  • Building top-notch chatbots takes time.
  • Reporting might need a bit of a boost.
  • Wrangling pricing for features can be a head-scratcher.

  • Tailored to businesses like a finely crafted suit.

Ada’s all about crafting personalized, multilingual experiences that dazzle your users. Ready to chat across languages? Ada’s got your back!

7. Jasper Cha

Best for Content Creation

When content creation calls, Jasper answers with a resounding “I got this!” This AI text generator is the ultimate content companion, mastering the art of crafting blog posts, YouTube scripts, reports, emails—you name it!

Templates? They’ve got over 50 to choose from. Wanna start from scratch? Go ahead, the canvas is yours.

Powered by natural language processing (NLP), Jasper isn’t just a content creator—it’s a proofreader too. It checks grammar and sniffs out plagiarism, giving you content that’s polished and original. And guess what? It’s like a content genie. It can summarize texts and suggest follow-up articles to keep the ideas flowing.


  • Over 50 writing templates—talk about variety!
  • Plagiarism checker to keep your content squeaky clean.
  • Follow-up article suggestions to keep the creative juices flowing.


  • Might stumble on super complex questions.
  • Contextual understanding might need a little boost.


  • Dip your toes in with a 7-day free trial.
  • Level up with Creator for $49/month.
  • Teams? That’s $125/month.
  • Business plans? Chat up the sales team for the scoop.

Jasper’s not just a content generator; it’s your secret weapon for crafting amazing written wonders. Ready to write? Jasper’s got your back!

8. ChatSpot

Best for Creating Reports and Analysis

Ready to crunch numbers and dive into analysis? ChatSpot from HubSpot is your ally in this journey. It’s not just an AI chat—it’s like having a personal data wizard at your beck and call.

Here’s the scoop: ChatSpot doesn’t just chat; it runs reports, creates tasks, and even does lead research at your command. How? It’s hooked up to your HubSpot data, so it’s always armed with the info you need.

But that’s not all! ChatSpot moonlights as your content creator too. Writing blog posts and publishing them? Piece of cake. And when it comes to document creation, ChatSpot teams up with Google Drive to make it even smoother.


  • Whip up reports and analyze data with ease.
  • Keywords at your fingertips for killer research.
  • Company and leads research? Consider it done.


  • It’s still in alpha mode, undergoing some testing.
  • It might take a tad more time compared to the speedsters.


  • Get a taste with the free version.
  • Pricing plans? Stay tuned; they’re cooking up something special.

ChatSpot’s not just about chatting; it’s your analysis buddy and content creator rolled into one. Dive into data with confidence—ChatSpot’s got your back!

9. Personal AI

Best for Adapting to Your Communication Style

Meet the fresh face on the block—Personal AI. It’s not just another software; it’s carving a niche as the go-to messaging champ. What sets it apart? It’s like a chameleon for your voice and style, making chats feel like a breeze.

But that’s just the start. Personal AI is all ears (well, virtual ears) when you chat. It learns from your messages, documents, links—basically, anything you send its way. It’s like your personal data detective, tailoring content right from the get-go. And it doesn’t stop there—it even scores its personalization prowess with every message it dishes out.

But hold on, there’s a bit of a trade-off. While it’s a stellar communicator, it might not have the extensive functionality of other players in the field right out of the box. And its knowledge base might need a little filling.


  • Adapts and nails your communication style.
  • A user experience that feels like a warm virtual hug.
  • Personal message scores that show off its personalization magic.


  • Functionality might not be as robust as some alternatives.
  • Initial knowledge base might be a bit limited.


  • Dip your toes into the water with a free plan.
  • Ready for the big leagues? Pro plan starts at $40/month.

Personal AI isn’t just a chatbot; it’s your conversational twin, adapting your style and making chats feel just like you. Ready to chat? Personal AI’s got your back!

10. Replika

Best for Those Needing a Companion

Have you ever wished for someone to talk to, even when the right person isn’t around? Enter Replika—a virtual companion that’s here for you. It’s not just an AI; it’s a friend for your chats.

Imagine this: You’re in the driver’s seat. Craft your bot’s avatar and infuse it with a personality that resonates with you. Need a confidant, a buddy, or simply someone to share your thoughts with? Replika steps up to the plate.

But it’s not just about the words. Replika is more than that. It’s like a friend with a human touch—caring, confident, and even a bit adventurous. Plus, you can connect it to your Facebook or Twitter, making your conversations even more lifelike.

Of course, there are some nuances to consider. Replika is like a student—it takes time to get to know you. So be patient as it learns. You might come across a few responses that don’t quite hit the mark at the beginning. And hey, watch out for the romantic settings—it can switch on unexpectedly, even when you’re in friendship mode.


  • Seamlessly connects your chats with your social media world.
  • Personality, served to order! Pick from caring to adventurous traits.
  • Human-like traits that give conversations a genuine touch.


  • Teaching Replika about yourself takes time, but the bond grows stronger.
  • Expect a few misfires in the initial responses.
  • Keep an eye on the romantic setting—it might surprise you.


  • Start your journey with the free version.
  • Ready to take it to the next level? The Pro version is a pocket-friendly $4.99/month.

11. Elomia

Best for Mental Health Assistance

When you’re navigating the depths of your mind, Elomia stands as a beacon of support. This AI chatbot isn’t just advanced; it’s your virtual therapist, ready to lend a listening ear when you’re grappling with anxiety, depression, relationship hurdles, low self-esteem, or loneliness.

But that’s not all! Elomia goes beyond the chat to give you a helping hand. It’s like a friend that offers recommendations for exercises to boost your mental health and emotional well-being.


  • A safe, anonymous space to confide in.
  • Ready-made recommendations for exercises that nurture your mental well-being.
  • It’s not just about the chat—it identifies key psychological issues and offers genuine support.


  • While it’s a supportive companion, remember it’s not a substitute for professional medical treatment.


  • Dip your toes into the pool with a free 3-day trial.
  • For ongoing support, the paid plan is a reasonable $8.99/month.

Did You Know?

A study reveals that using Elomia consistently leads to a drop in depression tendencies (up to 28%) and anxiety (up to 31%). It’s all thanks to the magic of conversational therapy and cognitive-behavioral techniques.

When it’s mental health support you’re after, Elomia isn’t just an AI; it’s your companion for brighter days ahead. Ready to embrace well-being? Elomia’s got your back!

12. Hey PI

Best for Everyday Conversations

When everyday chitchat calls, HeyPi answers with a warm hello. This online AI chatbot is your go-to companion for casual conversations that make your day.

Here’s the twist: HeyPi’s all about simplicity. It’s ready to roll right on the page—no login hoops, no tabs to navigate. And guess what? It’s got a memory better than an elephant’s! Your conversations stick around even if you step away from the website.

But here’s the scoop: HeyPi isn’t just another chatter; it’s like a friendly voice ready to engage. While it might not pen articles or other heavy content, it’s perfect for those quick exchanges that brighten up your day.


  • No fuss with logging in—just hop on and start chatting.
  • Your conversations stick around, even if you take a break.
  • Sleek, minimalistic design for a seamless experience.


  • Might not be as versatile as Chatbot GPT for all tasks.
  • Long content creation might not be its strong suit.


    For now, the magic is free to use.

When it’s everyday conversations you’re after, HeyPi isn’t just an AI chatbot—it’s your friendly companion, ready to chat and bring smiles to your day.

13. Dialog Flow

Best for Smooth Connection with Google Cloud

When it’s all about seamlessly connecting with the Google Cloud, Google DialogFlow takes the spotlight. This open-source AI chatbot, developed by Google, isn’t just versatile—it’s a master of integration.

Imagine this: You’ve got multiple channels to cover—your website, Android and iOS apps, even Facebook Messenger. DialogFlow’s got your back. With a user-friendly visual builder, you can watch changes happen in real time, making development a breeze.

But that’s just the start. DialogFlow packs a powerful punch with its BERT-based natural language understanding (NLU). What’s that mean? Well, it’s like having a language wizard that ensures more accurate and efficient customer support, even for those tricky cases.


  • A global reach with support for 30+ languages and their variants.
  • Strong community support to back you up.
  • Works seamlessly with voice interfaces like Google Assistant, Amazon Alexa, and more.


  • Customization might be a bit of a challenge.
  • Some reviewers suggest that there’s room for improvement in NLP accuracy.


  • Dive into the deep end with a 90-day free trial.
  • After that, pricing is based on your chosen edition and the number of requests.

When it’s about embracing the Google Cloud ecosystem, Google DialogFlow isn’t just an AI chatbot—it’s your partner for seamless integration. Ready to connect like a pro?


14. Mobile Monkey

Best for Social Media Communication

When it’s all about conquering the social media sphere, MobileMonkey steps up as your trusty sidekick. This Facebook AI chatbot brings an omnichannel experience right to your fingertips—across webchat, Instagram, WhatsApp, and Messenger. It’s like giving your customer support superpowers!

Think about it: wherever your customers are, you’ll be there too. MobileMonkey bridges the gap, making your support available right where your clients want it.

And it’s not just about chat—it’s about managing the whole shebang. Picture this: your ecommerce empire streamlined, with all inbound and outbound customer chats in a single, tidy place. Scaling up? MobileMonkey’s got your back with a host of automations and third-party integrations.


  • Seamlessly sync up with Facebook and Instagram.
  • Templates that are ready to roll, so you’re up and chatting in no time.
  • A user-friendly setup that gets you rolling in a jiffy.


  • While it’s supercharged, advanced analytics might be on the wish list.
  • Some users find the onboarding process could use a bit of fine-tuning.
  • Not yet dishing out conditions for chatbots.


  • Unleash the magic with a free AI chatbot.
  • Ready to level up? The InstaChimp Platinum plan is $19/month.

For the ecommerce powerhouses, there’s the MobileMonkey Startup Edition at $119/month.
When it’s social media mastery you’re after, MobileMonkey isn’t just an AI chatbot—it’s your partner for reaching customers across platforms. Ready to conquer social spaces? MobileMonkey’s got your back!

15. Snapchat AI

Best for Speaking to AI on Snapchat:

If chatting with AI on Snapchat is your jam, then meet your new BFF—Snapchat My AI. This online AI chat tool is your always-on companion, right within the Chat tab on your Snapchat app.

Here’s the deal: It’s simple, seamless, and accessible. With the power of OpenAI GPT, this chat generator is like your personal fountain of answers. From birthday gift ideas to Saturday afternoon plans, it’s got you covered—all within the app you know and love.


  • A direct line to the development team—your feedback matters.
  • Share photos and get chatty with the AI; it’s a visual treat.
  • It’s not just about words—Snapchat My AI can even comment on your photos.


  • Exclusive to Snapchat; you won’t find it elsewhere.
  • Responses might not be overly elaborate.


  • Enjoy the magic, and it’s all for free.

16. GitHub Copilot

Best for Code Suggestions:

When you’re deep in the coding trenches, GitHub Copilot is your coding confidant. It’s not just one of the best AI apps for code—it’s practically your coding buddy, ready to give you a helping hand.

Here’s the thing: GitHub Copilot isn’t just about code; it’s about empowering your coding journey. Powered by OpenAI’s Codex model, it’s like having a genius coder at your side, suggesting code snippets as you work. It’s less about chat and more about integration.

Imagine this: you’re in your integrated development environment (IDE), typing away. Copilot joins the party as your trusty autocomplete, understanding your function or comment and suggesting code that aligns with your goals.


  • Code suggestions that stem from your comments.
  • Built-in security checks to keep vulnerabilities at bay.
  • A treasure trove of code versions for your choosing.


  • Some caution around security risks in the generated code.
  • Not quite a conversational experience—it’s all about code.


  • Dive into the coding wonderland with a free version.
  • Need a bit more? The Team plan starts at $4/month per user.
  • For the power users, there’s the Enterprise plan at $21/month per user.

17.Amazon CodeWhisperer

Best for Coding Autocomplete:

When coding autocomplete is your superpower, Amazon CodeWhisperer steps onto the stage. This machine learning marvel is a developer’s dream—a boost to productivity and an advocate for code excellence.

Here’s the scoop: CodeWhisperer isn’t just about speeding up code creation; it’s your guide to coding within the Amazon framework’s best practices.

So, how does it work? This AI chatbot technology isn’t just about code—it’s about learning. It’s trained on open-source code and Amazon Web Services (AWS) usage data. Plus, it’s a student of your ways. As you work on projects, it soaks in your coding practices, creating personalized suggestions that make coding a breeze.


  • Personalized suggestions that feel tailor-made for your projects.
  • CodeWhisperer evolves by learning from your project data.
  • Strong security measures to ensure your coding environment is safe.


  • Not a universal coding language wizard—it might not support all languages.
  • You’ll need to join a waiting list before you dive in.


  • While the pricing info isn’t out yet, the promise of elevated coding is on the horizon.

Want to dive deeper? Check out this GitHub Copilot vs. Amazon CodeWhisperer comparison to see how these platforms stack up.

18. Paradox

Best for Recruiting:

When it comes to recruiting, Paradox isn’t just an app—it’s your ultimate hiring ally. Powered by AI-driven chatbots, Paradox is here to revolutionize your hiring process from start to finish.

Imagine this: the recruitment journey streamlined. Paradox takes charge of tasks like screening resumes, scheduling interviews, and more. But that’s not all—it’s got the knack for answering candidates’ questions and even managing those crucial onboarding communications.

Here’s the magic: With its built-in conversational AI, Paradox elevates your candidate interactions. It’s not just efficient; it’s human-like and engaging.


  • Automating interview scheduling and reminders, so you can focus on what matters.
  • Real-time candidate screening that takes the guesswork out of hiring.
  • A chatbot that’s a real Q&A champ, catering to your candidates’ queries.


  • While the power’s there, the user interface might need a touch-up.
  • Detecting duplicate candidates could use some improvement.
  • A bit of training could go a long way in mastering this product.


  • Ready to take your recruiting to the next level? Paradox offers custom pricing tailored to your business needs.

19. Infeedo

Best for Anonymous Feedback Chats:

When it’s anonymous feedback that fuels your company’s growth, Infeedo steps up as your ultimate feedback champion. This advanced AI chatbot isn’t just about collecting feedback—it’s about creating positive change.

Imagine this: In a remote work landscape, Infeedo takes the stage. As your virtual assistant, it engages employees, diving deep into their work-life experiences. It’s not just about asking; it’s about detecting disengagement, unhappiness, and even the likelihood of departures.

But that’s just the beginning: Infeedo’s got a game-changing trick up its sleeve. It crafts reports teeming with actionable insights, empowering HR to enhance employee engagement and well-being. It’s not just analysis; it’s prediction and intervention rolled into one.


  • A dashboard that’s not just analytics—it’s an intuitive masterpiece.
  • Anonymous chats that encourage employees to share their truths.
  • Personalized to the organization, from questions to insights.


  • While it’s top-notch, a mobile app might be on the wishlist.
  • Reports and analysis could use a tad more actionability.
  • Group-level insights might need a closer look.


  • Ready to embark on a feedback journey? Reach out to the sales team for tailored pricing.

20. Wati

Best for WhatsApp Customer Service:

When WhatsApp customer service is your mission, WATI steps up as your trusty sidekick. This AI chatbot application takes customer communication to the next level, and it’s all about making your client support journey exceptional.

Imagine this: WATI is your gateway to unparalleled customer service, all within the WhatsApp ecosystem. With a solid foundation on the WhatsApp API, it’s not just a tool—it’s a seamless client support experience.

But that’s not all: WATI is here to amplify personalization. It’s like a conductor orchestrating the customer interaction symphony. With an easy-to-use platform, personalized service becomes second nature.

Here’s the magic touch: Need a visual boost? WATI’s got you covered. Record and send videos through WhatsApp, creating an immersive and optimized experience for your customers.


  • The official seal of integration with
  • WhatsApp—seamless and trusted.
  • Beyond WhatsApp, WATI plays nice with Google Sheets, Shopify, Zapier, and more.
  • A shared inbox that’s your command center for all customer messages.


  • While it’s powerful, setting up might need a bit more assistance.
  • Flow duplication could be on the wish list for added convenience.
  • Layout design could use a touch of intuitiveness.


  • Dive into the excellence with a free trial.
  • For the next level, the Standard plan starts at $49/month.
  • Ready to conquer the WhatsApp world? The Professional plan awaits at $98/month.

    21. Medwhat

Virtual medical assistance for non-emergency cases

This is one of the best AI chatbot apps for personal medical assistance. MedWhat can provide medical consulting and decrease human error to improve the health conditions of the users.

This AI chatbot healthcare has a team of doctors, data scientists, and medical researchers behind its origins. It can provide the patient with relevant information based on their health records to reduce the human factor.


  • Helps doctors & nurses Provides medical consultations 24/7 Learns over time about more medication available and provides more accurate advice.


  • Danger of people treating this bot as a replacement for doctors Can provide wrong information at the start.


  • Free to use

22. Kasisto

Best for Finance Functionalities:

When finance functionalities are at the forefront, KAI takes the lead. This AI chatbot is your finance expert, delivering real-time customer service with a deep understanding of financial intricacies.

Here’s the scoop: KAI is more than chat—it’s a financial genius. With conversational AI and financial prowess, it’s equipped to meet your clients’ needs head-on. It’s not just about dialogue; it’s about analyzing account activity and crafting insights that matter.

Picture this: Your financial services business becomes a hub of recommendations. KAI dives into data, creating a treasure trove of insights that can fuel your recommendations and expand your FAQ pages with answers to common queries.

But the magic doesn’t stop there: KAI is your banking virtual assistant, boosting engagement across platforms. It’s not just about communication; it’s about enhancing the financial experience.


  • An intent builder that empowers segments, entities, and responses.
  • AI chatbot training that takes your finance game to the next level.
  • The art of natural language understanding at its finest.


  • Like any tech, there might be a bug or two that needs ironing out.


  • The pricing adventure begins with a chat with the sales team.

Why Businesses Love AI Chatbots. The Awesome Benefits!

You’ve heard the buzz about AI chatbots, right? They’re not just tech wizardry—they’re like magical helpers for your human agents. And guess what? They’re here to make your business shine!

Check out these cool benefits of AI chatbots that researchers have proven:

  • Supercharged Sales

Imagine this: AI chatbots are like your sales buddies. They’re great at suggesting products and even getting customers excited about more stuff. And guess what? Studies say they can boost a company’s sales by a whopping 67%! That means more money in your pocket in the long run. How awesome is that?

  • Better Communication at Your Fingertips

Guess what? More than a third of customers—35% to be precise—crave chatbots from companies. Why? Because these digital champs supercharge communication between brands and customers, turning shopping into a delightful experience. How? Brace yourself:

‘Round-the-Clock Availability: AI chatbots are the 24/7 superheroes that are always there for customers. No more waiting for office hours—questions get answered when they pop up.

Natural Chatter: AI bots bring that natural chit-chat to the table, making conversations flow smoothly. No jargons or robotic vibes here!

Multiple Engagements: They’re not one-trick ponies. AI bots engage website visitors in various ways, turning casual browsing into a dynamic interaction.

  • A Dash of Personalization

Ever noticed that when brands add a personal touch, customers can’t resist splurging? Well, it’s backed by facts: 80% of the time, customers spend more with personalized experiences. And guess what? Nearly half of shoppers (49%) become loyal fans if they get tailored recommendations. That’s where AI chatbots shine—bringing that personal magic to every interaction.

  • Boosted Engagement and Fun Vibes

Here’s a fun nugget: Chatbots with a quick-witted personality make brands shine brighter! People love the banter with AI chatbots that serve up snappy replies. It’s not just engagement—it’s a chat that’s enjoyable and, dare we say, a tad bit entertaining!

Ready for some real-life inspiration? Dive into this case study about Ad hoc Atelier—they turbocharged conversions with the smart chatbots from Tidio. Curious? Check it out!

So, there you have it—AI chatbots aren’t just about answers; they’re about creating memorable experiences. Ready to chat with style? AI chatbots are all ears (well, lines of code) and lots of fun!

Be a Customer Service Superstar with Proactive Support!

Ready to win hearts? Listen to this: a whopping 68% of customers love brands that take the first step in customer service. That’s right—proactive beats reactive any day! Here’s the scoop:

Warm Welcomes: Imagine this—AI support chatbots roll out the red carpet for your customers. They give shoppers a friendly nod when they visit your website or drop by other channels. It’s like a virtual “Hey, we’re here for you!”

Staying Connected: AI chatbots are your secret to keeping that customer connection alive. They ensure your business doesn’t just wait around for questions—it steps up and says, “Let’s talk!”

Hungry for More? 📘

Oh, we’ve got a treat for you! Dive into our free ebook—it’s your key to replicating that cozy in-store experience on your online store. Trust us, it’s a game-changer!

Main features of AI chatbots to look out for

When choosing the AI chatbot software for your business, make sure it offers the latest technology, good onboarding support, and extensive functionality. On top of that, you should look for platforms that match your business needs, which vary depending on your goals.

Let’s have a look at the most important features to look out for.


  • Machine learning technology

Ensure that the AI chatting bot you choose offers machine learning technology. It helps the chatbot learn from previous conversations and improve its responses.

  • NLP

Natural language processing, understanding, and generation help the conversation with users feel more human-like. It can improve the shopper’s experience on your site and bring you more loyal clients in the long run.

  • Good customer support

When you come across any issues with the software, you’ll want to be able to contact the support team for help. So, before setting up software, make sure to check the current user reviews. It’s the best place to find out what’s the quality of service of the platform.

  • Reports and analytics

To improve your chatbot, you need to see how it’s performing. Reports and analytics will help you with that. These dashboards can show you which areas are performing well and which ones need improvements for a better shopping experience.

  • Chat surveys

This is one of the best ways to collect feedback. Straight after the conversation, the AI-powered chatbot can ask the visitor to rate their satisfaction with customer service and your brand. You can also use chat surveys to ask clients how likely they are to recommend your company to their friends and family.


We know everything that relates to chatbot AI right now. It’s time to add one to your website!

How to add AI chatbots to your website?

The journey to crafting an AI chatbot kicks off by selecting your favored software. From there, just a handful of straightforward steps stand between you and your inaugural online AI chatbot, typically taking only 5 to 10 minutes to complete. To illustrate this process, we’ll take you through it step by step using Tidio as our example.

  1. Log in to the AI chatbot platform of your choice

2. To build AI chatbots, go to the Chatbots tab and scroll down to the templates

3. Choose the AI Responder template and click Use Template.

4. Edit the trigger, condition, and actions to your needs.

5. Provide a number of different queries that users could use for the chatbot to understand the intent better.

6. Repeat for a variety of user intents

You can also use Lyro which trains itself on the data from your website to save you time and effort on most of the setup tasks. Here’s a tutorial on how to add this AI chatbot to your business website:

Key takeaway

To sum up our insights from today:

AI chatbots are smart software mimicking human conversations through text and voice interactions, driven by natural language processing (NLP) and machine learning. Their perks include ramping up sales, boosting engagement, and enhancing customer experiences. Whether it’s for FAQs, marketing, sales, or general support, AI chatbots have you covered.

But here’s the twist—AI chatbots aren’t just for businesses. They lend a hand for personal needs too, from health checks to mental exercises, and even offering companionship.

And now, the star-studded lineup of top AI chatbot companies:

  • ChatGPT
  • Google Bard
  • Microsoft Bing AI
  • Tidio
  • Drift
  • Ada
  • Jasper Chat
  • ChatSpot
  • Personal AI
  • Replika
  • Elomia
  • Pi
  • DialogFlow
  • Mobile Monkey
  • Snapchat My AI
  • GitHub Copilot
  • Amazon CodeWhisperer
  • Paradox
  • Infeedo
  • Wati
  • MedWhat
  • Kasisto

    But here’s your golden rule: Pick a provider with machine learning bots, NLP tech, solid support, and in-chat surveys. Now, over to you!

Keep this in mind: Take advantage of those free trials and plans to ensure the platform fits your bill perfectly. After all, it’s your chatbot journey—make it count!

AI chatbot FAQ

What is an AI chatbot?

An AI chatbot is a clever software that taps into conversational AI to distinguish phrases and grasp their significance. It digests the messages from users and aims to put them into context through the magic of machine learning and natural language processing.

How is AI used in chatbots?

AI lends a helping hand in the ongoing learning of chatbots. These artificial intelligence bots harness the power of machine learning to grasp the user’s queries and respond accordingly. They have the knack for triggering precise answers based on the nature of the question, delivering a more human-esque interaction for the users.

What are the two types of chatbots?

The two types are rule-based and artificial intelligence chatbots.

What technology is used in an AI chatbot?

AI chatbots rely on two key technologies: natural language processing (NLP) and machine learning (ML). NLP is the brain behind grasping the message and its context, while ML steps in to forecast upcoming queries and take action based on the accumulated data.

What is the best AI chatbot?

When it comes to business, three top-notch AI chatbots are Tidio, Drift, and Ada. On the personal front, the champions are MedWhat, Replica, and Elomia for those looking for chatbot companionship and assistance.

How to make an AI chatbot?

To craft your own AI chatbot:

  1. Begin by selecting a suitable platform, keeping in mind that not all chatbot providers offer AI capabilities.
  2. Register an account and locate the chatbot section. Within this area, opt to include an AI responder.
  3. Construct the conversation by inputting possible questions and answers.
  4. Just about 3 versions of each question will do. The bot will employ machine learning to discern user intent from these inputs.

Once a conversation is ready, hit the Save button. Voilà, your AI chatbot is all set to roll!

How to choose the best AI chatbot?

When selecting the ideal AI chatbot provider, consider the following factors:

  1. Define your purpose: Determine if you need it for customer support, HR assistance, or simply casual conversation.

    2. Check the tech: Ensure the AI chatbot boasts NLP capabilities and integrates with third-party                platforms.

    3. Embrace omnichannel: Opt for a provider that caters to multiple channels for a seamless                      customer reach.

    4.Prioritize learning: Choose a chatbot that learns and evolves from its interactions, reducing the              need for frequent updates.

Is Facebook Messenger chatbot AI?

Absolutely correct! A Facebook Messenger chatbot employs artificial intelligence to interact with individuals. This automated messaging tool resides within the Messenger app, allowing for streamlined communication.

How does ChatGPT work?

It uses natural language processing (NLP) technology to break down the sentences into smaller components understandable for machines. This way, the system can analyze the meaning of the input and generate responses. The software also uses machine learning to recognize previously analyzed patterns and learn over time.


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